logo Office du tourisme des USA

Have you ever found yourself alone in a foreign country, facing an urgent need and you didn’t know whom to turn to?

OnSpot offers an innovative solution to your travelling needs thanks to a card including a concierge service and a 24/7 local French-speaking assistance!

OnSpot provides a personalized help for the following situations:

  • Hotel bookings (mistakes, cancelations, vouchers problems, overbookings, late check-in, rehousing and transfers)
  • Vehicle hires (vouchers mistakes, unjustified upgrades, additional costs, vehicle categories, extensions and contract explanations)
  • Travelling routes (modifications, meteorological problems, natural disasters, monitoring)
  • Activities and tours (general information, putting in contact, bookings and confirmations)
  • Medical help/legal aid (advice, recommendations and urgency numbers)
  • Restaurant bookings
  • Ticket office (concerts, sport events)
  • Travel personal digital assistant service…


ONSPOT has been working for several important Tour Operators for many years like TUI, Visiteurs, Directours, Jetset voyages, Marco Vasco… but also with your travel agency.

Thanks to ONSPOT, put the word « rest » at the heart of your holidays in the US again!


Contact: On Spot, www.onspot.travel